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Pay Your Bill
Paying Your Bill Online
You can Pay Online at "Online Bill Payment System". Please follow the directions to access your bill. You will need a copy of your bill or your account and customer numbers. Visa/MasterCard are accepted and your payment will be processed through a third party vendor. A $2.95 transaction fee will be charged when paying online.
Paying by Direct Debit
If you would like to sign up (PDF) for direct debit or reactivate (PDF) direct debit, please complete the corresponding form and return it to our office.
Bill Pay Through Your Bank
If you use a bill pay service through your personal bank, you can continue to pay your water bill this way.
Paying by Phone
If you would like to pay by phone please call 866-790-7218. A $2.95 transaction fee will be charged when paying by phone.
Paying By Mail
If you would like to pay by mail please include your stub and payment and mail to:
Missoula Water
P.O. Box 5388
Missoula, MT 59806-5388
Paying in Person
Missoula Water cannot accept payment for other utility bills. If you would like to pay your water bill in person, our office is located at 1345 W. Broadway. Walk-in hours are from 7:30 a.m. to 5:30 p.m., Monday through Friday. We accept payment by credit card, debit card, check, money order, or cash and there is no transaction fee when done in person. Drop boxes are available on the front of the Missoula Water building and on the 2nd floor of City Hall at the Finance window at 435 Ryman. Please include your check and stub when using any of the drop boxes.
Office Closures
The office is closed on federally observed holidays and weekends.
Contact Us
-
Jerry Ellis
Water Operations Superintendent
Email
Physical Address
1345 W. Broadway
Missoula, MT 59802
Mailing Address
P.O. Box 5388
Missoula, MT 59806-5388
Walk-in Hours:
Monday - Friday
7:30 a.m. - 5:30 p.m.
General Office Hours:
Monday - Friday
8:00 a.m. - 5:00 p.m.
Customer Service:
406-552-6700
Email
Emergency Line:
406-552-6700
Pay by Phone:
866-790-7218