Dialing 9-1-1 should be used in any situation where you feel immediate response of a fire truck, police patrol, and/or ambulance service is required. This may include:
When you see smoke or flames.
When you need an ambulance for an injury, illness, or medical condition.
When you or someone with you is in danger.
When you observe suspicious activity that poses a threat to you or someone near you.
When NOT to dial 9-1-1:
9-1-1 calls are always answered by an emergency dispatch personnel and they are not an unlimited resource. Please help us keep only emergencies on their lines by not using 9-1-1 for the following reasons:
Visit the Department of Emergency Service's web page about calling 911 to learn more details about Missoula's dispatch agency and tips and suggestions for reporting emergencies to their service.
Don't forget to share this information with your children. Did you know that children as young as 3 have helped save their parents lives! 9-1-1 is an important service, but one that needs to be used correctly! Learn more about how to talk to your child about 9-1-1 and how to use it responsibly.