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Utility Assistance Programs
Low-Income Water Discount
If you are enrolled in a low-income program through the Human Resource Council, you may qualify to receive a low-income discount on your monthly utility bill, which is applied to your water charges only. The amount of the discount is shown in the Utility Rate Schedule.
Utility Service Line Repair & Replacement Assistance
- Service Line Warranties of America
- Sewer Connection Loan Program
- Sewer Line Loan Program
- Water Line Loan Program
After thorough review and recommendation from the National League of Cities and Towns, the City of Missoula chose SLWA to offer warranty coverage to our water service customers. Follow the links below for more information:
- Frequently asked questions (FAQs) about SLWA.
- SLWA's website - https://www.slwofa.com/
This program was established as Missoula Municipal Code (MMC) Title 3 Chapter 19 in 1994. Private financial institutions provide the funds necessary for a property owner to make private sewer infrastructure improvements.
Highlights:
- $10,000 loan limit and subjected to interest rate set by the private financial institution.
- Use only for residential sewer connections.
- Applicant must provide all required information to the private financial institution of their choice.
- Applicant must provide all the required information on the application form to the City.
- No income restrictions.
- Subject to repay the City monthly at a 4.25% interest rate or receive a lien from the City if you default on payments to the private financial institution.
Questions? Call (406) 552-6769 or email us at utilityloans@ci.missoula.mt.us.
This program was established as Missoula Municipal Code (MMC) Title 3 Chapter 18 in 1985. The City finances the funds necessary for a property owner to make private sewer infrastructure improvements.
Highlights:
- $5,000 loan limit at a 4.25% interest rate.
- Use for repair or connection improvements.
- Repayment on the monthly utility bill.
Eligibility:
- Own only one single- or multi-family residential property within Missoula County.
- Current on utility payments, and no lien notices in the last six-months.
- Household income does not exceed 120% of the AMI.
- Must submit all required documentation, as stated on the application.
- Fee for the Human Resource Council to perform the evaluation will be charged.
Questions? Call (406) 552-6769 or email us at utilityloans@ci.missoula.mt.us.
This program was established as Missoula Municipal Code (MMC) Title 3 Chapter 17 in 2019. The City finances the funds necessary for a property owner to make private water infrastructure improvements.
Highlights:
- $10,000 loan limit at a 4.25% interest rate.
- Use for repair or connection improvements.
- Loan forgiveness option, if eligible, up to $3,000 for service line replacement; not a spot repair.
- Eligibility stated in MMC 3.17.030.
- Repayment on the monthly utility bill.
Eligibility:
- Own only one single- or multi-family residential property within Missoula County.
- If flat rate, must install water meter.
- Current on utility payments, and no lien notices in the last six-months.
Questions? Call (406) 552-6769 or email us at utilityloans@ci.missoula.mt.us.